Shipping Policy
We do our best to pack and ship your orders as quickly as possible[cite: 4].
Order Processing
Orders are usually packed and dispatched within 1 to 3 business days after payment confirmation[cite: 4]. During major holidays or promotion sales, processing might take slightly longer[cite: 4].
Shipping Time
After your package ships, delivery generally takes between 7 and 12 business days[cite: 4]. Shipping fees will be calculated and shown at checkout based on what you buy[cite: 4].
Shipment Tracking
Once your order is shipped, we will send you tracking information[cite: 4]. Please give the tracking number a bit of time to update online[cite: 4].
Return Policy
You can return items within 14 days of receiving your package[cite: 4]. Customers pay for return shipping unless the item received was defective, broken, or wrong[cite: 4].
Refunds
We will process your refund within 5 to 10 business days after receiving your return and inspecting its condition[cite: 4].
Order Cancellations
If you need to cancel your purchase, you can do so within 12 hours of ordering[cite: 4]. Contact us promptly by email if you wish to cancel[cite: 4].
Additional Information
- Delivery dates are estimated and depend on your location, local customs procedures, and shipping couriers[cite: 4].
- Uncontrollable delays may happen occasionally due to severe weather, transport issues, or public holidays[cite: 4].
If you have questions about your order or our Shipping Policy, please send us an email[cite: 4].